Cover4travel.com provide a range of travel insurance solutions for UK residents including Single Trip, Annual Multi Trip & Long stay trips.

WHO ARE WE?

Cover4travel.com is a trading style of UK & Ireland Insurance Services (Online) Limited. UK & Ireland Insurance Services (Online) Limited is authorised and regulated by the Financial Services Authority. Firm Number: 312248. This can be checked on the FSA’s website at www.fsa.gov.uk/register/  or by contacting them on 0845 6006 1234.

To find out more about UK & Ireland insurance Services (Online) Limited please visit our website www.ukandirelandinsurance.com

WHY CHOOSE COVER4TRAVEL?

Choice of Covers: We offer 4 different types of cover levels:  Silver, Gold, Platinum & Long stay so you can choose the best cover to meet your needs.

Tailor your cover: We offer options to extend your cover to include: Winter Sports, Golf, Business and Laptop Cover. Plus you can add on additional Hazardous Sports & activities to the 50+ sports and activities automatically covered.

Instant Cover: Online purchasing means you can get cover instantly. (Please note cover cannot be purchased if you have already departed the UK).

Full Refund Guarantee: If after reading your policy you decide the terms of the insurance do not meet your requirements you will have 14 days to cancel it, starting on the day you receive your documentation, provided that a claim does not exist and that travel has not taken place.

Secure Online Purchase: The security of your personal and financial details is of paramount importance to us and as such, we use the strongest available security system to protect your personal information.

Underwritten by White Horse Insurance Ireland Limited: Cover4travel.com has arranged this travel insurance policy with White Horse Insurance Limited. Registered Office: Bay 89.2, Free Zone West, Shannon, Co Clare, Republic of Ireland.

ABOUT OUR INSURANCE  SERVICES

UK & Ireland Insurance Services (Online) Limited, Bank House, Warwick Street, Manchester, M25 3HN

THE FINANCIAL SERVICES AUTHORITY (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

WHOSE PRODUCTS DO WE OFFER?

For travel insurance we offer products from White Horse Insurance Ireland Limited, Registered Office: Bay 89.2, Free Zone West, Shannon, Co Clare, Republic of Ireland.

WHICH SERVICE WILL WE PROVIDE YOU WITH?

You will not receive advice or recommendations from us for any type of non-investment insurance contract. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

WHAT WILL YOU HAVE TO PAY US FOR OUR SERVICES?

In addition to premium charged by Insurers we also normally make the following charges to cover administration costs and for other services provided. These charges will be advised to you where they apply.

• Arranging New Polices:                                       £5.00

• Mid-term adjustments:                                        £5.00

• Mid-term cancellations:                                       £10.00

• Renewals:                                                           £5.00

• Replacement / Duplicate Certificates:                   £5.00

We normally accept payment by certain credit or debit cards. You should enquire which payment options are available to you.

WHO REGULATES US?

UK & Ireland Insurance Services (Online) limited, is authorised and regulated by the Financial Services Authority. Our FSA Register number is 312248.

You can check this on the FSA's Register by visiting the FSA website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

OWNERSHIP

No insurer owns any of our share capital.

UK & Ireland Insurance Services (Online) Limited.

Authorised and regulated by the Financial Services Authority. Register Number 312248.

Registered in England No. 4239415. Registered office: Bank House, Warwick Street, Manchester, M25 3HN

WHAT TO DO IF YOU HAVE A COMPLAINT?

We take complaints seriously, if you wish to register a complaint, please write to:

The Complaints Manager, Cover4travel, UK & Ireland Insurance (Online) Limited, Bank House, Warwick Street, Manchester, M25 3HN or contact this office on 0844 826 2031*.

If we cannot settle the complaint satisfactorily, you may be entitled to refer your complaint to the Financial Ombudsman Service. Details of how to do this will be provided to you in these circumstances.

ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Full details and further information on the scheme are available from the FSCS.

* For our joint protection calls may be monitored and/or recorded. Calls will be charged at a maximum 5p a minute from a BT line. Calls from non BT phone lines may vary.  Telephone lines are open Monday to Friday 9:00am - 5:00pm excluding public holidays.